Frequently asked questions
Quick answers about Fitness XR.
What is Fitness XR?
Fitness XR is a workout coach in your pocket: animated 3D athletes demonstrate every exercise, and on supported phones you can place them in your room with augmented reality.
How do I sign in?
Open the link in the welcome SMS you received when you subscribed — it signs you in automatically. You can also enter your mobile number and the password from that SMS on the sign-in page.
Do I need a headset or equipment?
No headset needed — everything runs in your phone's browser. Most exercises use your body weight; where equipment helps, the exercise tells you.
How does AR mode work?
On phones that support it, tap the AR button on an exercise and point the camera at the floor — the coach appears in your space at real size. Leave some room around you.
What is the Personalized Workout?
Answer four quick questions — who demonstrates, your goal, how often you train and your level — and we build a weekly plan. Your progress is saved as you complete each day.
How am I billed?
Your mobile operator charges the subscription to your phone bill or prepaid balance. Your price and billing period are shown on My account.
How do I cancel?
Go to My account and choose Unsubscribe, or use your operator's cancellation option, such as an SMS keyword. If anything is unclear, write to support@fitnessxr-ae.com.